THE PACS GROUP LTD SERVICES › LOCAL GOVERNMENT
PACS provides professional advisory and consultancy services to Local Government.
We are specialists in organisational, managerial and operational analysis, development and change. Practical , sustainable improvements in performance, productivity, efficiency and effectiveness.
Reviews can include:
- Developing management information systems
- Drafting service specifications
- Managing market testing
- Establishing service level agreements
- Business / strategic planning
- Benchmarking
- Developing performance related payment systems
- Promoting partnerships
- Challenging the efficacy of services through competition and market testing
PACS Best Value Performance Reviews
- Evaluate productivity & efficiency
- Critically examine working procedures
- Review organisational structures
- Identify practical, achievable improvements
- Reduce costs
- Improve utilisation of staff and other resources
- Access training needs
PACS Management Consultancy
- Through diagnosis, identifying & prioritising improvement opportunities
- Detailed analysis of systems, procedures, working practices & related staffing issues
- Practical solutions leading to measurable performance improvements
- Develop Best Value cultures
- Management & organisational structural reviews
- Quality management, measurement & monitoring
Strategic Procurement
- Procuring the processes and outputs to meet the needs of your students, academic staff, visitors and stakeholders
- Harnessing the ability, skills, knowledge, ideas, innovation, productivity and experience of the people you employ, internally and externally
- PACS can help you drive high performance and continuous improvement
Best Value
- Do you know how well your service performs?
- Can you demonstrate value for money?
- What improvement opportunities exist?
- How do you compare with other providers?
- Could you compete if necessary?
HOW DO YOU KNOW?
Local Government faces a range of challenges; these include:-
- increased scrutiny, internal and external
- the need to demonstrate efficiency, effectiveness and value for money
- increased customer demands and expectations
- continuing demand to achieve better results with fewer resources
- increasing need to demonstrate the effectiveness of in house services compared to other providers
- pay & conditions modernisation / harmonisation
- minimising risk on the predictability of cost outcomes
- the need to continuously improve and to develop new and innovative approaches
How Can PACS Help? By :-
- providing independent, objective analysis
- identifying opportunities for improvement
- developing practical, sustainable solutions
- working with and supporting managers to implement change
- applying the principles of Best Value - Challenge, Compare,
Consult, Compete
- market testing, benchmarking and competitive tendering
Benefits
- Improved efficiency, effectiveness and productivity
- A detailed, objective and challenging evaluation of managerial and operational performance
- Identified opportunities for improvement and change
- Reduced costs
- Cost effective service procurement
- Improved staffing and organisational arrangements, working methods, systems and procedures
- A developed performance culture, supported by key objectives, targets and performance indicators
- Customer focused services
- Effective deployment of staff and other resources
- Identified training and development needs
- Stores
- Waste Management
Reviews cover a wide range of services including:-
- Refuse Collection and Waste Management
- Leisure Management
- Building Maintenance
- Grounds and Gardens Maintenance
- Cleaning / Domestic Services
- Caretaking
- Catering & Vending
- Printing and Reprographics
- Procurement
- Helpdesk Operations
- Administrative, Clerical & Secretarial Support
- Stores
- Housing Management
At a strategic level, we provide advice and support in a number of areas:-
- Interim Management
- Procurement, including market testing and tendering, drafting specifications and contract documents, developing evaluation procedures
- Best Value reviews and performance plans
- Service level agreements / statements
- Strategic and service planning
- Change management
- Resource planning
- Performance management, measurement and monitoring
- Organisational structures
- Benchmarking and market testing
- Job evaluation and pay structures
- Systems development
- Organisational and workplace development strategies
- Recruitment
- Efficiency / value for money audits
- Training and development
- Catering and vending consultancy
- Total Quality Management for the hospitality sector
Previous Work Undertaken
- Best Value Service Reviews
- Grading Reviews
- Job Evaluation Schemes
- Management Structure Reviews
- Performance Management
- Recycling - Productivity Reviews
- Refuse/Recycling Collection Service, Review of Operations
- Review of Administration, Secretarial and Customer Relations Services
- Review of Senior Secretarial Posts